Professionals Service Program

Strengthen your work team with a focus on excellent service. Increase engagement and improve the organizational culture of your company by having a team focused on internal and external service. Transform your business into a service powerhouse focused on excellent service by deliver services consistently, efficiently and proactively.

Learn how to:

• Develop a service mindset and attitude

• Make a good first impression

• Manage the service conversation

• Exceed expectations

• Create a memorable experience

• Make effective presentations

• Manage professional phone skills

• Manage difficult clients and complaints with grace

• Lead effective meetings with clients

• Improve internal service

Who can participate?

• Service Representative

• Help Desk

• Hostess

• Receptionist

• Administrative Assistants & Executives

• Consultants

• Officers

• Regular Employees

• Others